The debate over the environmental impact of data centers provides an easy target for political lobbyists pushing for greater regulation of energy: big companies like Facebook and Apple. Yet just try to take away these folk’s iPhones and Facebook games. The energy conundrum is, or would appear to be, the central political issue of our [...]
The Importance Of Password Security

How often do you find yourself using the same password for every computer or service you use? What is at risk if that password is stolen or hacked? In recent years, the need for complex passwords, PIN numbers, user names, email addresses, etc. has become more important than ever. Unfortunately, many users use the same [...]
The Most Complete Helpdesk–Without Reinventing the Wheel
Some familiar things to hear in an I.T. department: Maybe it’s time to start doing issue tracking or helpdesk ticketing. Maybe we should start covering more hours with our helpdesk. We don’t really know how to handle our helpdesk overflow. Maybe it’s time to invest in a system monitoring solution to reduce helpdesk calls. Maybe [...]
Feeding the Success of our Clients

While one cannot guarantee one’s own business success, it is possible to maximize one’s opportunity for it. What’s more, there’s no complex business formula for maximizing the opportunity for success–at least, not in my experience. Rather, the key to success is very simple: it’s serving the success of others. What I’ve discovered over seven years [...]
iOS 5 – Better for Business?
Apple has always captured the imagination and attention of both geeks and non-tech people, but never more so than during the past month. In a short time, the iPhone 4S and iOS5 were released, Steve Jobs, co-founder of Apple, passed away, and the new and only authorized biography of Jobs was released. The wake of [...]
If it runs fine, why replace it?

The old saying, “don’t fix what ain’t broke” is commonly applied to computer systems, with the expectation that a computer will run forever. But this thinking isn’t very smart–you wouldn’t expect a car to run forever. Today, a third of small business computers are more than five years old. Older systems are obviously less reliable, [...]
SPAM ALERT! – It’s that time of year again.

As the holiday season approaches, the Internet gets hard-hit with attempts to infect PCs with malware and viruses. Many of these attempts exploit email in order to spread to unsuspecting users. These dangerous emails masquerade as FedEx or UPS shipping notices, e-cards, and other holiday-related messages. Opening such a message can cause the computer to [...]
Never do System Maintenance Again

Just like a car or a piece of factory equipment, maintenance is important to keep your network equipment and computer systems up and running. Though maintenance tasks vary from one type of system to another, they are all intended to avoid problems or downtime onyour network. Have you recently had time to perform maintenance tasks [...]




